"Effective Communication Using Mirroring"
The purpose of the communication technique of mirroring is to slow us down and really listen to what the other person is saying.
Effective communication is the single most important part of our relationships. It can heal our relationships or give us good practice to prevent future failures.
How to Mirror
* The one who has something they want to communicate is called the Sender, and the person the Sender wants to talk to is called the Receiver.
1. Sender - ask, "Is this a good time to talk?" This shows respect. Accept the time that the Receiver suggests, as it is best to talk when they are ready.
2. Sit facing each other closely. Make eye contact.
3. The Sender speaks in 2 or 3 short sentences, letting the Receiver to remember the exact point.
4. The Receiver says, "What I'm hearing you say is..." and repeats what Sender said. Sender does not add an opinion or new topic.
5. The Receiver asks, "Did I hear you correctly?"
6. Sender gives a 'pass' or 'no pass'. Sender says the message again. This repeats until the message is received correctly by the Receiver.
7. Once 'pass'ed, the Receiver asks, "Is there anything more you would like to say about that?"
Receiver needs to be curious about how the Sender feels or thinks. DO NOT be defensive, cut them short, or invalidated them.
8. Once Sender has completed, they ask, "Is there something you would like to say about what you heard?" This continues until the communication is completed.
